Everything you need to keep climbing.
Find clear answers about Trango products, choosing gear, climbing holds, routesetting, product care, orders, shipping, warranties, and more.
About Trango
Trango takes its name from the Great Trango Towers in Pakistan, home to some of the tallest and most dramatic granite walls on Earth. The towers have challenged generations of climbers to combine imagination, skill, commitment, and perseverance.
For us, the name represents more than a distant alpine objective. It reflects the mindset found throughout climbing: the curiosity to try a new sequence, the patience to refine a difficult move, the judgment to place solid protection, and the commitment to keep moving when the outcome is uncertain.
Not every climb needs to be an expedition to be meaningful. A first gym route, a long-awaited boulder send, a sport-climbing breakthrough, a carefully protected trad lead, and a major alpine ascent can each be a climber's goal.
Trango takes its name from the Great Trango Towers in Pakistan—one of the world's most iconic granite climbing destinations. Known for soaring walls, technical routes, and legendary first ascents, the Trango Towers have come to represent commitment, ingenuity, and the pioneering spirit that has inspired generations of climbers.
That same spirit guides everything we design. We believe great equipment should inspire confidence, solve real problems, and help climbers pursue their own objectives—whether that's your first day in the gym, unlocking a long-term project, or standing beneath a mountain you've dreamed about for years.
Trango is headquartered in Lafayette, Colorado, just outside Boulder and within one of North America's most diverse climbing communities.
Our location gives us immediate access to nearly every environment our equipment is designed to serve: busy commercial gyms, steep bouldering, technical sport routes, classic Front Range trad climbs, and demanding Rocky Mountain alpine terrain. That proximity allows ideas to move quickly from the design table into real use.
It also keeps us close to the people who shape climbing every day. We learn from routesetters building movement, gym operators managing thousands of user-days, new climbers developing skills, and experienced athletes and mountain professionals pushing equipment in demanding conditions. Colorado is our home, but the feedback behind Trango products comes from climbing communities around the world.
Trango was founded in 1991, when climbing was a smaller and far more specialized pursuit. Over more than three decades, we have grown alongside the sport—from the expansion of indoor gyms and modern bouldering to the evolution of sport, trad, and alpine equipment.
Our history spans generations of climbers and major changes in how people train, set routes, manage risk, and access the outdoors. Throughout that evolution, Trango has remained committed to practical innovation: improving the details that make equipment easier to use, more durable, and better suited to the way people actually climb.
Today, our experience reaches from commercial climbing walls and World Climbing competitions to neighborhood crags and high mountain objectives. We are proud of that history, but we treat it as a foundation—not a finish line.
Trango understands climbing as a connected ecosystem, not a collection of isolated categories.
The holds and routesetting tools used in gyms influence how climbers learn movement. Bouldering reveals where fit, friction, and precision matter. Sport climbing exposes the value of efficient handling and intuitive systems. Trad climbing demands versatility and equipment that supports good decisions. Alpine climbing reduces every design choice to what is essential.
Because we work across all five environments, lessons from one discipline strengthen products in another. We combine that broad perspective with direct input from climbers, routesetters, gym owners, guides, athletes, and mountain professionals.
The result is equipment shaped by real use rather than novelty alone—purposeful products with clear benefits, dependable performance, and details that make sense the first time you pick them up.
Trango products are designed in Lafayette, Colorado, and developed through collaboration with climbing communities and manufacturing partners around the world.
Our process begins with observation: a routesetter repeating an inefficient task, a gym operator managing wear, a boulderer searching for better feel, a sport climber trying to streamline a system, a trad climber needing greater versatility, or an alpinist balancing security against weight and complexity.
From there, we prototype, test, gather feedback, and refine. The right testing environment depends on the product. Climbing holds must create intentional movement and withstand sustained commercial use. Hardware must handle naturally and meet rigorous performance requirements. Soft goods must balance comfort, mobility, durability, and fit. Alpine equipment must remain functional in cold, exposed, and unforgiving conditions.
Design may begin in Colorado, but a Trango product is not finished until it has been challenged in the places and by the people it was created to serve.
Trango products are made for people who climb—and for the people who make climbing possible.
That includes the new climber tying in for the first time, the boulderer refining a project one move at a time, the sport climber chasing flow and efficiency, the trad climber building a secure system, and the alpinist carrying only what earns a place in the pack. It also includes routesetters, coaches, guides, gym teams, and facility operators whose work shapes the experience for everyone else.
Different climbers have different objectives, but all deserve equipment that is understandable, dependable, and designed with respect for how it will actually be used.
Yes. Gyms and routesetters have been central to Trango's identity for decades.
We offer climbing holds, training products, routesetting tools, facility equipment, ropes, harnesses, carabiners, belay devices, and other equipment designed for the demands of high-use climbing environments. Our perspective extends beyond individual products: we consider setter workflow, movement quality, durability, inspection, maintenance, and the experience of the climber encountering the finished route.
From a home wall to a major commercial facility or a World Climbing competition, our goal is to help setters create compelling movement and help operators build a safer, more engaging climbing experience.
Safety begins by understanding how equipment is used in the real world—including the ways it may be loaded, handled, worn, inspected, or misunderstood.
We combine applicable testing and certification requirements with engineering review, manufacturing controls, field evaluation, and feedback from experienced users. We also pay close attention to usability, because equipment should support clear decisions when a climber is pumped, tired, cold, moving quickly, or learning a new skill.
No product can replace training, judgment, or proper inspection. Our responsibility is to design equipment that performs as intended, communicates its purpose clearly, and earns trust through consistent quality.
Climbing is more than reaching the top. It is movement, problem-solving, trust, creativity, commitment, and community.
In the gym, it can be a welcoming first step. On a boulder, it can be the satisfaction of finally understanding one move. At the sport crag, it can be the rhythm of linking an entire route. On a trad climb, it can be the confidence that comes from building your own path and setting your own protection. In the alpine, it can be partnership and sound decisions in a place where conditions set the terms.
Those experiences are different, but they share the same essential reward: climbing asks us to be present. Trango exists to support and celebrate that moment.
Customer Support
How long before my order ships?
- We process orders Monday through Friday only. Most orders received before 1:00 PM MT will be processed the same business day. Orders received after 1:00 PM MT will be processed the following business day. Orders placed Friday after 1:00 PM MT will be processed Monday. We strive to ship all in stock orders within 2-3 business days following processing.
What are your available shipping methods?
- Shipping within the USA is through United Parcel Service (UPS). You have the option of selecting:
- UPS Ground (1-6 business days)
- UPS 2nd Day Air
- UPS Next Day Air
- To estimate shipping times for UPS Ground delivery go to the UPS delivery map at: https://www.ups.com/us/en/Home.page and choose ship FROM zip code 80026.
- For shipping to PO Boxes or APO/FPO addresses please contact customer service at (303) 530-3035 or info@trango.com
What is your policy on free shipping for orders over $50?
- We offer free shipping within the continental U.S. on retail gear orders over $50. Climbing holds, crash pads, Beta Stick and Beta Brush Stick are excluded from this offer.
What forms of payment do you accept?
- We accept two forms of payment on our website: PayPal and Credit Card.
Credit Card
- We accept Mastercard, Visa, Discover, and American Express credit cards.
All of our credit card transactions are processed via encrypted SSL secured methods. We never see your full card number and we do not keep record of your card information. When you place your order, your card is pre-approved and your card issuer may place a hold on the funds in your account at their discretion. Your card will only be charged when the order ships and only for the items that ship.
Returns & Exchanges
We stand behind the quality of our products and want you to be satisfied with your purchase. If you need to make a return or exchange, we're here to help.
To be eligible for a return, merchandise must be unused, in like-new condition, and include all original tags, packaging, and instructions. Returns are accepted within 30 days of delivery.
If you have a warranty concern, please contact us before returning your product at info@trango.com.
How do I return or exchange an item?
Place the unused product in its original packaging and include a copy of your packing slip or order confirmation along with a note explaining the reason for your return or exchange. If you're requesting an exchange, please specify the product, size, color, or style you'd like to receive.
If your exchange results in a price difference, we'll contact you to arrange payment or issue a refund as needed.
Ship your return to the address below.
We recommend using UPS, FedEx, or USPS with tracking. Trango is not responsible for returns that are lost or damaged in transit.
When will I receive my refund?
Once your return has been received and inspected, refunds are typically processed within one week to your original method of payment.
Please note that your bank, credit card issuer, or PayPal may require additional time to post the refund to your account.
How are warranty claims handled?
Warranty claims are reviewed on a case-by-case basis. If you believe your product has a manufacturing defect, please contact us before returning your item.
Email: info@trango.com
Phone: (303) 530-3035
Return Address
Trango Climbing
Attn: Warranty & Returns
1215 Distel Drive, Unit B
Lafayette, CO 80026
What is your Privacy Policy?
- Trango
values its customers and respects their privacy. We collect customer
information in an effort to improve our customers' shopping experience
and to communicate with our customers about our products, services,
contests and promotions. We recognize that we must maintain and use
customer information responsibly. We do not sell or rent customer
information to third parties. - As you browse www.trango.com,
advertising cookies will be placed on your computer so that we can
understand what you are interested in. Our display advertising partner,
AdRoll, then enables us to present you with retargeting advertising on
other sites based on your previous interaction with trango.com. The
techniques our partners employ do not collect personal information such
as your name, email address, postal address or telephone number. You can
visit this page (http://www.networkadvertising.org/choices/) to opt out of AdRoll and their partners’ targeted advertising. - If you have any concerns about your privacy, please contact info@trango.com or (303) 530-3035 at any time. Please see our full privacy policy here.
Still need help?
Our team can help with product questions, orders, warranties, commercial gym accounts, and Trango Hold orders.